Selza

Terms

The short version of how using Selza works.

Last updated 5 June 2026

These terms cover your use of Selza. By creating an account you agree to them. We have kept them short and readable.

Your account

You are responsible for your account, the content you publish, and how you handle your own customers and their data. Keep your login secure and make sure what you sell is lawful where you sell it.

Plans and billing

  • Free is $0 and lets you run your whole shop — unlimited orders and customers.
  • Every signup includes a 14-day Pro trial. No card is needed to start, and when it ends you simply drop to Free.
  • Pro is a flat $29/month. You can cancel any time from Settings → Billing and drop back to Free.
  • There is a 0% platform fee on your own-channel sales on both plans — you pay only standard Stripe processing when a customer pays you.
  • Orders the Discover marketplace brings you carry a small per-order fee (reduced on Pro).

Acceptable use

Use Selza for genuine, lawful selling. Don't use it for fraud, abuse, or anything that breaks the law or the rules of the chat and payment platforms you connect.

The AI teammate

The AI is assistive. It drafts replies and proposals grounded in your own FAQ, catalogue and order history, and anything that touches money — refunds, discounts, reschedules — is a proposal until you approve it. You remain responsible for what is sent to your customers.

Availability and liability

We work hard to keep Selza reliable, but the service is provided on an as-is basis and we can't guarantee it will never be interrupted. To the extent the law allows, our liability is limited to the fees you paid us in the previous 12 months.

Changes and contact

We may update these terms as the product evolves; we'll keep this page current. These terms are governed by the laws of Singapore. Questions? Email hello@selza.app.